Engagement Ring - 14K White Gold - Solitaires - Style 83835
Your full satisfaction is our goal. If there is a quality issue with the product, please contact us via email and we will do our best to meet your needs.
15 Day Satisfaction Guarantee
We want you and your family to enjoy fine quality jewelry for years to come. If you suspect that a piece might become defective or lose a stone through normal usage, please arrange to send it back to our facility under this 15 day satisfaction guarantee policy. You will have the option to have the product repaired, replaced, or refunded. Products that are returned for refund will incurr a 15% restocking fee. Products that require repair or replacement under the satisfaction guarantee are eligible for a pre-paid Fedex return label.
60 Day Labor Warranty
All of our online products include a 60 day labor warranty for any products that are found to be defective during normal usage. To obtain warranty service, the entire product, including any loose pieces or stones must be shipped to our location. Missing portions of the product will result in a request for missing pieces and a potential denial of service. Products that fulfill the warranty return service conditions will be inspected and subsequently repaired or replaced. The 60 days labor warranty does not cover lost products or lost compoments of a product including snapped off prongs or stones.